Privacy Policy

Last updated: July 2026

UnderstandMyScan respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit the UnderstandMyScan website, use its educational resources, or contact us regarding a breast-center partnership.

By using the website, you acknowledge the practices described in this Privacy Policy.

Scope of This Policy

This Privacy Policy applies to the public UnderstandMyScan website, its breast imaging educational resources, and general communications submitted directly to UnderstandMyScan.

UnderstandMyScan may also create or support co-branded educational resources for participating breast centers. A participating breast center may have its own privacy policies governing information collected through its website, patient portal, clinical systems, appointment systems, or other services.

This policy does not replace the privacy policy or Notice of Privacy Practices of a healthcare provider, breast center, hospital, or health system.

Information You May Provide

Visitors may voluntarily provide information when they:

• Submit a contact form
• Request information about a breast-center partnership
• Communicate with UnderstandMyScan by email
• Provide comments, questions, or feedback
• Participate in an optional survey or feedback tool

Depending on the communication, information provided may include:

• Name
• Email address
• Telephone number
• Organization or breast-center name
• Professional role
• Local market or service area
• General questions or comments
• Other information voluntarily included in a message

Do Not Submit Personal Medical Information

The public UnderstandMyScan website and its general contact forms are not intended for submitting:

• Radiology reports
• Mammograms, ultrasound images, MRI images, or other medical images
• Medical record numbers
• Insurance information
• Detailed medical histories
• Personal health information
• Information about an urgent medical concern

Visitors should not include personal medical information in a general contact form or ordinary email.

Questions about personal imaging results, appointments, symptoms, follow-up recommendations, or medical care should be directed to the patient's breast center or healthcare provider.

Information Collected Automatically

When visitors use the website, certain technical and usage information may be collected automatically. This may include:

• Browser type
• Device type
• Operating system
• Approximate geographic region based on an internet protocol address
• Pages viewed
• Referring website or link
• Dates and times of visits
• General interactions with the website
• Internet protocol address
• Error, performance, or diagnostic information

This information may be collected through server logs, cookies, hosting tools, analytics tools, or similar technologies.

Cookies and Similar Technologies

UnderstandMyScan may use cookies or similar technologies to:

• Operate and maintain the website
• Remember basic user preferences
• Measure general website traffic
• Understand which educational resources are useful
• Improve website functionality, performance, and usability
• Help identify technical problems

Cookies are small files or identifiers stored on or associated with a user's browser or device.

Visitors may be able to limit or disable cookies through their browser settings. Disabling cookies may affect some website features.

How Information Is Used

Information may be used to:

• Respond to questions or messages
• Communicate with breast centers or healthcare organizations about potential partnerships
• Provide requested information
• Operate, maintain, and improve the website
• Evaluate the usefulness of educational resources
• Understand general website usage
• Protect the website from misuse, fraud, or security threats
• Comply with legal obligations
• Enforce applicable website terms

UnderstandMyScan should not use information submitted through a general inquiry to provide patient-specific medical advice or interpret an individual imaging examination.

How Information May Be Shared

Information may be shared in limited circumstances with:

• Website hosting providers
• Form-processing or email-delivery providers
• Analytics or website-performance providers
• Professional advisers, such as attorneys or accountants
• Vendors that support the operation or security of the website
• Government authorities or other parties when required by law
• A successor organization in connection with a merger, acquisition, financing, restructuring, or sale of relevant business assets

Service providers should receive information only as reasonably necessary to perform services on behalf of UnderstandMyScan.

No Sale of Personal Information

UnderstandMyScan does not sell personal information submitted through its website in exchange for money.

Breast-Center Partnerships

UnderstandMyScan may provide co-branded educational websites, QR-code resources, printable materials, communication templates, or other patient education tools for participating breast centers.

A breast center may direct patients to UnderstandMyScan through its own website, patient portal, result letter, printed materials, or other communications.

UnderstandMyScan does not receive a patient's clinical record merely because the patient follows a link or QR code to a general educational page.

Information independently collected by a participating breast center remains subject to that organization's own privacy policies, systems, and legal responsibilities.

Any handling of protected health information under a future partnership must be governed by the applicable written agreement and privacy requirements.

Third-Party Services and Links

The website may contain links to participating breast centers, medical organizations, healthcare resources, or other third-party websites.

UnderstandMyScan does not control the privacy, security, availability, or content of third-party websites.

Visitors should review the privacy policies of third-party services before providing information to them.

Data Retention

UnderstandMyScan retains personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to communications, maintaining business records, resolving disputes, protecting the website, and satisfying legal or contractual obligations.

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal or operational requirements.

Data Security

UnderstandMyScan uses reasonable administrative, technical, and organizational measures intended to protect information associated with the website.

However, no website, email system, internet transmission, or electronic storage system can be guaranteed to be completely secure. Visitors should use care when deciding what information to submit electronically.

Children's Privacy

UnderstandMyScan's public educational content is intended for a general audience and is not directed to children under 13.

UnderstandMyScan does not knowingly collect personal information directly from children under 13 through its general contact or partnership inquiry features.

If UnderstandMyScan learns that personal information from a child under 13 was submitted through the website, it may take reasonable steps to delete the information.

Privacy Choices

Visitors may:

• Choose not to submit an optional contact or partnership inquiry form
• Limit cookies through browser controls
• Request correction or deletion of information they previously submitted directly to UnderstandMyScan, subject to applicable legal, contractual, or record-retention requirements
• Ask questions about the website's privacy practices

Requests should be submitted through the existing Contact page. Visitors may have additional rights under applicable law.

State and Other Privacy Rights

Depending on where a visitor resides, applicable law may provide additional rights concerning access, correction, deletion, restriction, or disclosure of personal information. UnderstandMyScan will evaluate valid privacy requests in accordance with applicable law.

Changes to This Privacy Policy

UnderstandMyScan may update this Privacy Policy periodically to reflect changes in the website, business practices, technology, or applicable requirements.

The updated policy will be posted on this page with a revised "Last updated" date. Continued use of the website after an update constitutes acknowledgment of the revised policy.

Contact

Questions or requests regarding this Privacy Policy may be submitted through the UnderstandMyScan Contact page.

Do not submit medical questions or personal medical information through the contact form.

Related pages: Medical Disclaimer and Terms of Use.